Shipping & Delivery
U.S / DOMESTIC ORDERS
STANDARD SHIPPING: Flat rate of $6.95 for orders under $100
DELIVERY: 3-5 business days
FREE 3-4 DAY SHIPPING: On all orders $100+
DELIVERY: 3-4 business days
OVERNIGHT SHIPPING: Flat rate of $30
DELIVERY: 1 business day
Processing Time: Orders placed after 12 PM EST will ship the next business day. Orders placed after 12 PM EST on Friday will ship out Monday. Please note USPS and UPS do not ship or deliver on the weekends.
Possible Delays: We do our best to ensure the timely delivery of all orders. Please note we are only provided with estimated delivery dates from our carriers. On a rare occasion, these packages can arrive outside of the estimated timeframe.
All international orders are shipped with DHL Express shipping. Please note, the shipping time frames are estimates only and do not include customs processing delays, which are unfortunately out of our control. Please also note that business days do not include weekends or national public holidays.
Processing Time: Orders placed after 12 PM EST will ship next business day. Orders placed after 12 PM EST on Friday will ship out Monday.
Duties and taxes (where applicable) are calculated and collected at checkout. You will not have to pay duties upon delivery.
We are unable to sell/ship to the following areas at this time: Afghanistan, Åland Islands, Ascension Island, Belarus, British Indian Ocean Territory, Central African Republic, Christmas Island, Cocos (Keeling) Islands, Congo - Brazzaville, Congo - Kinshasa, Côte d’Ivoire, Eritrea, French Southern Territories, Iraq, Isle of Man, Kosovo, Lebanon, Liberia, Libya, Mali, Myanmar (Burma), Niger, Norfolk Island, Palestinian Territories, Pitcairn Islands, Russia, Saint Martin, Somalia, South Georgia & South Sandwich Islands, South Sudan, St. Pierre & Miquelon, Sudan, Svalbard & Jan Mayen, Tajikistan, Tokelau, Tristan da Cunha, Turkmenistan, U.S. Outlying Islands, Ukraine, Vatican City, Venezuela, Wallis & Futuna, Western Sahara, Yemen, Zimbabwe
ORDER CHANGES / CANCELLATIONS
At this time, we do not allow cancellations on orders. Due to the high volume of orders we ship daily, we work to ensure all orders are packed and dispatched as quickly as possible. You are more than welcome to return your order once it has been delivered.
If you need to amend an address or billing information, please reach out to firstname.lastname@example.org ASAP. However, once an order has been processed, we cannot guarantee that any changes can be made to your order.
LOST / STOLEN PACKAGES
As of January 6th, 2022, we offer Route Package Protection with every order, which covers items/packages that are lost, stolen or damaged in
transit. For orders under $100, the fee is $0.98. For orders over $100, the fee is 2% of your order subtotal.
Route Package Protection is automatically added to your order, but you can remove it before placing your order if desired. Please note: If you
choose to remove Route Package Protection, you accept that Rumored is not liable for items that are lost, stolen or damaged in transit. If you place an order with Route Package Protection and your item(s)/package(s) are lost, stolen or damaged in transit, please visit this page to file a claim. If you have any questions or need further assistance, please contact us at email@example.com.
RETURN TO SENDER
It is the customer's responsibility to provide an accurate and complete shipping/delivery address for his/her order. If the wrong or incomplete
delivery address is provided, Rumored will not refund a customer's purchase or replace the goods. If your address is insufficient and is
returned to sender, you will be charged an additional reshipment cost.
Kindly Note: If no instructions are provided within 14 days of the initial request, your parcel will be considered abandoned in accordance with the
courier's Tariff/Terms and Conditions without further notice."